FEATURED ARTICLES
Featured
Which Way Do I Go? Figuring out the mobile options for GoldMine
Are you trying to take your GoldMine Premium Software on the road with you? Are you confused about which solution to go with? With so many choices it is no wonder people are confused. One company wants to sell you iGoldMine, another wMobile, or CompanionLink, and now there’s the new GoldMine Mobile. And, then there [...]
Featured, Selling More
Find a “needle in your haystack” with Universal Search
GoldMine Premium introduced a powerful new search tool with GoldMine Premium 8.5 that is called Universal Search. Universal Search is a one-box search engine that allows you to quickly access a summary view of the information you are looking for, along with links to more detailed information. Universal Search is not your "everyday" search engine [...]
Featured
First Direct #1 GoldMine Solutions Partner
First Direct Corp. maintained its status as the #1 Award Winning GoldMine Solutions Partner for over 10 years with another #1 GoldMine Partner ranking and top 10# Partner Worldwide Award for all of FrontRange Solutions. Bob Ritter, President of First Direct Corporation, states "This award and the many others First Direct has earned over the [...]
Featured, Master Rights & Wrongs
GMPE 9.0.2.36 Release
FrontRange Solutions has informed First Direct Corp. that the general announcement of GMPE 9.0.2.36 is being sent out Monday 6/13/2011. This release will be made available to all GoldMine Premium Edition customers that are current on the annual FrontRange Maintenance. If you are not current on your maintenance and you need costs and assistance you [...]
Featured
GoldMine Premium Edition 9.0.1 Released January 10th 2011
The GoldMine product team is pleased to announce the release of GoldMine Premium Edition 9.0.1 which will be available next week. As with all GMPE service packs, the biggest driver for GMPE 9.0.1 is product quality. This release contains over 50 fixed issues for improved product stability and quality. For a complete list of fixes [...]
RECENT ARTICLES
Selling More
Happy Holidays the “Jib Jab” Way
Posted on 22 December 2011
Let a group of the First Direct Singers entertain you as we wish you all a joyous holidays and a prosperous & healthy new year! Bob Ritter, President Continue Reading
Master Rights & Wrongs, Tech Tips
What’s New In GoldMine Premium Edition 9.0.3 Release
Posted on 13 December 2011
WHAT'S NEW IN GOLDMINE PREMIUM EDITION 9.0.3 The biggest reason that FrontRange released 9.03 is to accommodate changes that are needed for GoldMine Premium Edition to support its new GoldMine Mobile Edition 9. (** See note below.) A new Messaging tab appears in the user options screen when a GoldMine Mobile license is added to [...] Continue Reading
Golden Nugget
A Great GoldMine View
Posted on 11 November 2011
You never know where things end up! In this case the thing is a GoldMine windbreaker I gave away at a business conference. We gave it to a valued customer, Specialized Office Systems, Inc., who wore it to the Grand Canyon. If you're in the Pheonix, Arizona area check out his business or give [...] Continue Reading
Managing Smarter
The Greatest of Entrepreneurship Obstacles
Posted on 10 October 2011
There was a time when I, Bob Ritter, was quite active in promoting entrepreneurship. Coming from an entrepreneurial family background, my interest in this subject started early. I went on to graduate from Babson College among the first class to be able to major with a degree in Entrepreneurial Studies. Only five us graduated with [...] Continue Reading
Master Rights & Wrongs
Debugging Automated Processes
Posted on 02 September 2011
Here's a nifty trick to help you debug a GoldMine Automated Process. GoldMine will trace the steps in a Automated Process during a scan and report each step/event in your GoldMine Process Monitor. Simply put the the following text in the User.ini for the individual who is testing the APs. Insert this within the [GoldMine] [...] Continue Reading
Golden Nugget, Master Rights & Wrongs
Lookup.ini – Automatically Enter or Update Data in a GoldMine Field When Creating a New Record or Updating a Field
Posted on 26 July 2011
Did you know that you can instruct GoldMine to automatically enter information into a field or multiple fields when creating a new contact record or updating a field in an existing contact record? The time saving data entry benefits of this are alone enough to warrant use of this lesser known feature of GoldMine, not [...] Continue Reading
Marketing Better
Beyond the “Click” – eMarketing That Takes Action
Posted on 26 July 2011
Take your GoldMine e-mail marketing campaigns to new levels with IntelliClick. Send personalized email campaigns that track instantly back to your GoldMine database. IntelliClick alerts your sales team by e-mail, text message or scheduled phone calls in your GoldMine CRM system. As email campaign recipients access "intelligent" hyperlinks inserted into your campaigns, designated individuals in [...] Continue Reading
Tech Tips
“Output To” Files Protected in Microsoft Office Excel 2010
Posted on 15 July 2011
By default MS Office 2010 will open documents in protected mode that fail validation, have been downloaded from the internet, are located in potentially unsafe location and include attachments. Protected view opens the document in read-only mode and minimizes the exposure to some potential security threats. This added security presents an issue with GoldMine when [...] Continue Reading
Master Rights & Wrongs
GM Plus Links with GMPE 9.0.2.36 Update
Posted on 28 June 2011
First Direct Corp. is finding with the 9.02.26 update that the GM Plus links (integration) with MS Word/Excel/Outlook may be broken and need to be replaced after upgrading from earlier versions of 9.x. Here’s one approach to dealing with the user and their GMPE workstation update. After performing the server upgrade but before deploying the [...] Continue Reading
Master Rights & Wrongs
Useful Query for GoldSync Sites and Activity
Posted on 14 June 2011
GoldMine Administrators who have to manage remote GoldMine users and support their GoldSync database synchronization may like this handy SQL query. The following SQL query will list all of your undocked users and sync sites, along with the date of their most recent sync: select sname as Site, convert(varchar(20), cast(left(lastsync,8) as datetime),101) as LastSyncDate from [...] Continue Reading
Managing Smarter, Marketing Better, Selling More
GoldMine Dashboards Empower Everyone
Posted on 24 May 2011
GoldMine Premium 9.x saw the introduction of a reporting medium known as Dashboards. Dashboards offer benefits for both management and users. Dashboards function real-time with interactive access to data in GoldMine, as well as external MS SQL data on the server which may be stored in another system such as an accounting application. Dashboards provide [...] Continue Reading
Master Rights & Wrongs, Tech Tips
You Do NOT Want to Make THIS Call!
Posted on 23 May 2011
We live in a wild world where a computer virus or malicious software (Spy-ware and Mal-ware) can attack and shut your system and business down at any time! You don’t want to be making this call!! It is not uncommon for First Direct to get a call from a GoldMine customer/user who has effectively lost [...] Continue Reading
Master Rights & Wrongs, Tech Tips
Preferable User Preferences
Posted on 12 May 2011
Please pardon my bad attempt at being clever with the title of this article. So you know what you're getting into, this post has to do with the importance of "User Preferences" in GoldMine software. (Not to be confused with "user rights" or "user properties.") Having trained thousands of GoldMine users over some 15 years, [...] Continue Reading
Managing Smarter, Marketing Better, Selling More
Managing Failure on the Road to Success
Posted on 10 May 2011
Managing Failure on the Road to Success: In the competitive arena of sales, and generally where people’s activities are concerned, most of the emphasis is on recognizing and rewarding success. There is little attention given to failure. We tend to reward success and tell people to “keep up the good work.” Failure is success inside [...] Continue Reading
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